Business Analysis & Process Management


Complete this Guided Project in under 2 hours. This is a guided project for both beginners and professionals managing small to medium enterprises or working …

How customers rated this product


( Based on 24.0 reviews )



Sara Dellinger

Sara Dellinger 2 years ago

Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor’s LucidChart diagram due to low resolution.
Otherwise, a nice exercise.

Raghavan P

Raghavan P 2 years ago

A very basic overview has been provided. The course could’ve spanned a little longer (say 2-3 hours) so that I could get a better insight into the topics!

Thomas Gelder

Thomas Gelder 2 years ago

“Pause and look at this doc ok welcome back now pause and do it yourself ok you now know how to write a business plan”. The instructor simply read a script verbatim with no punctuation, pauses, or personality. The whole thing was incredibly rushed, and “rushed” is not the same thing as “fast paced”. Absolutely no justification for using the clunky Rhyme virtual desktop, as all you do is open a Google Doc and make a Lucid Chart account. Why would I log into my email and set up another account in your virtual desktop?

Gisela Wiedemann

Gisela Wiedemann 2 years ago

I like the hands-on platform and the approach of following along with the instructor side by side. However, the instructor speaks way too fast. I lowered the speed to 0.7 and was still struggling to follow. Also, at times the questions/instructions are not 100% clear or confusing so that I wasn’t sure what to do and just kept watching. The content is quite superficial. The project does give you some guidance in modeling a simple business process using Lucidchart which I appreciate.


Oussama SOUABNI 2 years ago

Nothing to do with Business Analysis and Process Management


TUSHAR SINGH 2 years ago

This instructor has a very poor style of teaching and doesn’t have proper knowledge of the subject. She’s reading all the way during the course to explain some technical terms.

Paul John Hicks

Paul John Hicks 2 years ago

Coursera please remove this course! It’s poorly organised , there’s background noise on the audio, the instructor asks students to sign into their Google account and then create a Lucidchart account. All of the learning materials should be within Rhyme.

Shubham Chauhan

Shubham Chauhan 2 years ago

A good course to start with business process and a bit learning of analysis as well. I would reccommend this to all the beginners.
All the best!!!

NG Tung Sang

NG Tung Sang 2 years ago

Too short and easy.

Ellvina Kandiawan

Ellvina Kandiawan 2 years ago

Even at the start I was unable to follow through this project, since the material was not available / no link provided whatsoever to download it. I had high expectation for this guided project but it turned out to be a disappointment. Hope the instructor will give better facilitation so the benefit for this project can be realised.

Ahmed Nemrouri

Ahmed Nemrouri 2 years ago

bad sound; quality and speed, vague, and of course introduction to the introduction. the subject matter would need a full course after i went through this.
note: i haven’t even tried to type or try a line of the project 😉

Charlie Ahanotu

Charlie Ahanotu 2 years ago

I was immediately confused and couldn’t follow. I’ll stick to project management and product management

Vai Alandikar

Vai Alandikar 2 years ago

poor audio. poor instruction and missed connections.

Emmanuel Obinwa

Emmanuel Obinwa 2 years ago

An amazing course!
As someone from an entirely different educational background, and a total novice at Business Analysis and Process Management, I found this guided project highly informative. It was brief and although I wanted it to be a bit longer, the subject matter was taught with clarity.

Nguyen Duc Tam

Nguyen Duc Tam 2 years ago

It is not convenient for use. I can not find the course’s material.

Alwaleed Ali M. Alghothami

Alwaleed Ali M. Alghothami 2 years ago

really disappointing course.

Thao Phan

Thao Phan 2 years ago

instructor speaks to fast and digital tool is too difficult to use

Artem D

Artem D 1 year ago

amateur quality of video/audio: is poor, sometimes unreadable/inaudible, instructor reads text from paper (voice is like a robot) and some elements were not discussed, but seen in solutions.

Priya Kasimkota

Priya Kasimkota 1 year ago

Very short and concisely with comprehensive practices about how to structure business problems, get to the root cause and mapping the solution and the business processes as well.

george gabriel

george gabriel 8 months ago

Thanks very much it was really helpfull couress i have learn alot thanks

Muteb Alfayad

Muteb Alfayad 8 months ago

Good course that have smooth learn when you following process.

Nomathamsanqa Princess Ntuli

Nomathamsanqa Princess Ntuli 8 months ago

Great project!!

Julio César Serrano Gamarra

Julio César Serrano Gamarra 7 months ago

Conceptos basicos claros acerca del analisis de negocios y gestion de procesos

Moh. Sabilul Alif Al Anwari

Moh. Sabilul Alif Al Anwari 7 months ago

I think this is a very useful course as it is a guided project for beginners and professionals who run small businesses or work in the fields of business analysis and business process management. I gained some prior knowledge to analyze the company from a process perspective and further developed the skills needed to find solutions to business problems.

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